EngageAML Alternatives for Accountants

Tax Genie is the best EngageAML alternative for Australian accounting practices that want checked client details with less chasing. It brings identity and AML/CTF checks into onboarding, asks clients to correct incomplete forms and sends approved details into your engagement letter and tax software.

Tax Genie for Checks and Complete Client Details

Tax Genie replaces the separate follow-up around a client check with one request for the people and entities involved. You collect the information for the job, verify identity and get the engagement letter signed online in the same request.

Its Australian checks include ABN register matches and protected TFN handling. Rules check the answers and missing documents before AI reviews common mistakes. When the client has left something out, Tax Genie emails what to fix and reopens only the affected sections.

Automatic email and SMS reminders chase outstanding items until they arrive. Your team receives the corrected form, reviews the details for handover and sends them into your tax software. That saves time spent reading incomplete forms, writing follow-up emails and typing client details again.

For a practice replacing an AML-led engagement tool, this is the reason to choose Tax Genie. The identity result sits beside the information staff need to start the work.

Define the EngageAML Scope

EngageAML is ChangeGPS’s engagement and AML product for Australian accounting firms. ChangeGPS lists EngageAML separately from its Core bundles and TaxPlan. TaxPlan is its tax-planning product, with a separate subscription.

ChangeGPS describes EngageAML as covering engagement, client pricing and know-your-client checks. Its product page names FrankieOne as the infrastructure behind identity verification, screening and ongoing monitoring. It also describes service templates, digital signing and politically exposed person, sanctions and adverse media monitoring.

EngageAML therefore shares identity and engagement capabilities with Tax Genie. The replacement decision extends to what happens when the client’s information is incomplete, who follows up and how approved answers reach the staff preparing the work.

For other products, the onboarding software alternatives directory covers replacement decisions across client checks and information collection.

Compare the Client Decisions

Replace each client decision and its supporting record when you move the work into Tax Genie. A signed engagement letter records the agreed services. Staff separately record the identity and risk decisions that apply to those services.

The substitution table below maps the work to Tax Genie and identifies what your practice must decide or retain.

AUSTRAC’s guidance on customer due diligence connects identification and risk assessment with ongoing monitoring. The practice’s determinations give the check results their meaning for the client and the services you provide.

When assigning the work, name the staff member who resolves an incomplete ownership explanation and the person who approves the risk assessment. A screening alert needs a decision and a record of the action taken.

Beyond the AML Result

A fictional company client shows why the surrounding information matters. The director completes a Tax Genie form for the company and the people involved. The answers show GST registration, but the reporting frequency is missing.

Tax Genie runs its rules and removes every TFN before AI reviews the answers. It emails the director the fix and reopens the relevant section on the same private link. The director supplies the missing answer, while reminders chase any outstanding documents.

Staff record the identity determination and review the beneficial-owner information. They resolve any screening results and record the client’s risk assessment. The corrected form supplies the details for the engagement letter, which staff review before the authorised person signs online.

After approval, the client details go into your tax software. Tax Genie also matches and updates Xero Partner Hub + Practice Management records after a field-by-field review. The team can create the job and file completed documents without rebuilding the client record from emails.

At re-engagement, the company confirms the details already held and signs the new engagement letter. Tax Genie’s monitoring and review reminders support the ongoing relationship. A change of ownership calls for review of the affected people and risk record as well as an update to the engagement details.

AUSTRAC’s ongoing due diligence guidance requires records of risk assessments and decisions about ongoing due diligence. Keep those decisions accessible alongside the history needed to understand them.

Bundle Costs and Retained Records

EngageAML has its own subscription and validation-credit costs. ChangeGPS quotes the subscription monthly on an annual commitment, excluding GST. Its pricing page lists Lite, Pro and Advanced separately from TaxPlan and the Core bundles.

Validation-credit bundles are sold separately for monitoring and KYC/KYB checks. The listed charge depends on the check, including individual due diligence or an entity check. Lite’s listed coverage is monitoring, while the higher tiers include KYC functions that require credits.

Compare the subscription and expected check use with the work your team still does around them. Tax Genie includes generous usage, including identity and AML/CTF checks, in its price. It is the most affordable option on the market and saves time collecting complete details and chasing corrections.

Before ending access to EngageAML, preserve the records your practice needs to retrieve later. Retain the signed engagement letters and their signing records, service scopes and client risk assessments. Keep screening history, the decisions made on possible matches and the record of any open matters.

Also record who will handle each unresolved item and when its next review is due. Store the retained records securely with enough context to identify the client, the people checked and the staff decision. Keep the original history when creating the new working record.

Move the Next Client Into Tax Genie

Start the next client in Tax Genie with your practice’s engagement template and the questions that apply to their entity. Assign the staff responsible for identity determinations and risk approval before sending the request.

For existing clients, prepare the current details for CSV import, then match each imported record to the correct people and entities. Retain historical signed letters and screening decisions as their original records. Carry forward open actions and review dates through a staff handover, so the change of software leaves no client matter without an owner.

Complete the changeover by checking the saved client record, signed engagement letter and approved details in your tax software. Confirm that ongoing monitoring and the next review have an owner. These checks establish that the client’s work can continue after the move.

Tax Genie combines the client checks with corrected answers and a signed engagement letter, so your practice starts work with complete details. Talk to us about moving your onboarding into Tax Genie.