InfoTrack AML Alternatives for Accountants

Tax Genie is the recommended InfoTrack AML alternative for Australian practices that want checked client details and signed engagement letters with less chasing. It combines identity and AML/CTF checks with guided forms, automatic corrections and reminders in one client request.

Tax Genie for Client Checks and Engagement

Choose Tax Genie to bring client checks into the same request as the information your practice needs to start work. Clients answer the questions that apply to them, verify their identity and sign the engagement letter online. Each person sees their own items.

Tax Genie helps you identify your designated services and set the practice’s risk profile. For each entity, it identifies the people acting for it and its beneficial owners. Screening covers politically exposed persons and sanctions, Australian background and adverse media, with ongoing monitoring.

Your staff record the client’s risk determination, reasoning and sign-off, with a next review date. Screening results provide evidence for that decision. The practice’s AML/CTF program sets the procedures staff follow and the action required when a concern needs investigation.

Australian tasks sit alongside these checks. Tax Genie confirms valid ABNs against the Australian Business Register and protects TFNs throughout the request. Rules and AI check the client’s answers, so your team receives corrected details instead of another form to review for common mistakes.

The Compliance Centre Being Replaced

The InfoTrack AML/CTF Compliance Centre covers firm compliance work as well as client checks. It is a distinct product from InfoTrack’s ordinary company searches and entity services. Replacing it means accounting for both sets of records.

InfoTrack’s accounting website describes guided firm risk assessment, AML/CTF program management, staff training modules and personnel due diligence. Its training includes videos, quizzes and progress tracking. The Compliance Centre also stores enrolment records and supports reporting, alongside its record-keeping functions.

Its client work includes digital questions that adapt to entity type and risk. InfoTrack describes identity verification, PEP and sanctions screening, adverse media checks and enhanced due diligence options. Responses and check results contribute to a client risk assessment and consolidated report.

The switching benefit with Tax Genie is the complete onboarding request. Checked answers continue into correction requests, a signed engagement letter and the handover to your tax software. Map the Compliance Centre’s firm functions separately so that a change of client software leaves every practice obligation assigned. For a wider replacement shortlist, explore onboarding software alternatives.

Firm Records and Client Records

Firm records explain how your practice manages its obligations. Client records show what your staff checked and decided for a particular client. AUSTRAC’s obligations guidance distinguishes AML/CTF program records from customer due diligence and transaction records.

Tax Genie’s compliance hub holds reference material and a staff training register. Its risk register shows each client’s standing and next review date. Client folders hold the people and entities your staff work with, while completed assessments download as PDFs.

A training register records completion, while training content teaches staff the required tasks. Client risk ratings describe individual clients. Your practice’s approved risk assessment and policies govern the work across those clients. Keep those distinctions in your replacement checklist.

Existing records need a deliberate handover. Tax Genie’s CSV client import can establish client details, but do not assume it transfers historic screening evidence or program versions. Keep a record inventory and confirm each retained file opens before closing the old access arrangements.

From Checked Answers to Signed Engagement

A fictional company client shows how Tax Genie carries information from the first request through to the practice’s next job. The company has two individual beneficial owners, and one director handles the initial questions.

1. Staff identify the proposed service and who needs to complete each part. Tax Genie guides designated-service scoping. AUSTRAC regulates designated services, so the actual service determines the practice’s AML/CTF obligations.
2. The director supplies company details and the relevant documents. The guided form checks identifiers as they are typed and confirms a valid ABN against the register. Each person receives the items that apply to them.
3. Identity verification and screening provide evidence about the relevant people. Staff investigate any concern and record the client risk determination with reasons and sign-off.
4. Tax Genie checks the submitted answers with rules and AI. Suppose the company states that it is registered for GST but leaves its reporting frequency blank. Tax Genie asks the client to correct that section. Every TFN is removed before AI review.
5. The same private link reopens the affected sections. Automatic email and SMS reminders chase anything still outstanding and stop when it arrives.
6. Tax Genie drafts the engagement letter from the client’s answers. Staff review its terms and make any client-specific adjustment before the client signs online. The signed version stays with the signing record.
7. Approved client details go into your tax software. After a field-by-field review, Tax Genie matches and updates Xero Partner Hub + Practice Management records and can create the next job.

The example separates the software’s checks from the staff decision. A screening result needs interpretation in the context of the client and proposed work. Staff record that judgement alongside the checked information, so the person taking over the job can follow it.

Search Charges and Replacement Scope

InfoTrack describes Compliance Centre access as complimentary, with search-based services charged separately. Its published schedule distinguishes firm risk assessment and program functions from charged staff checks. The wider AML offering also lists client onboarding and ongoing monitoring on a pay-per-use basis.

That distinction changes the cost comparison. A general company-search tariff is not an AML software subscription, and complimentary access does not mean every check is included. Compare the checks your practice orders and the work your team still performs around them. Detailed ordinary search charges belong in the separate search-services decision.

Tax Genie includes generous usage, including identity and AML/CTF checks, in its price. It is the most affordable option on the market for the paid onboarding work it covers. Automatic chasing and the tax-software handover also save staff time around each client request.

Keep the replacement scope explicit. Client checks, engagement and information collection form one onboarding job. Firm policies, staff training and reporting tasks each need an assigned owner as you change where client work happens.

Moving Open Cases

Move open cases with their existing decisions and unfinished tasks intact. Start new clients in Tax Genie while you reconcile the records already held, using a client-by-client checklist.

• List active requests and identify the staff member responsible for each.
• Retain completed identity and screening evidence with the related risk determination and sign-off.
• Preserve signed engagement letters and the record of who signed and when.
• Carry forward unresolved screening matches, requested corrections and missing documents as assigned tasks.
• Record the next review date and who will monitor each ongoing case after the switch.
• Retain firm program versions, training records and reporting evidence in an accessible location with appropriate staff access.

Check one completed case and one unfinished case against that inventory before closing the old arrangements. Confirm that staff can retrieve the evidence and see who owns the next action. This is a check of the handover, not a fresh risk decision made by importing a client name.

Your practice can then take new clients from guided questions to checked details and signed engagement in Tax Genie, with automatic chasing throughout. Talk to us about bringing those steps into one request.